Terms & Conditions
Colourtab.com is owned and operated by Grandeur General Trading L.L.C. By visiting, using and/or registering with the colourtab.com website (“site”), you (referred to hereafter as “you”, “your” or “user”) agree to be bound by the following terms and conditions (the “terms & conditions”).The terms & conditions constitute a legally binding agreement between you and Grandeur General Trading L.L.C. (hereafter also referred to as “we”, “us”, or “our”) and govern any and all use of the site by any and all users of the site and any services offered there from. If you do not agree to all of the terms and conditions, please do not use the site or any services offered or accessed through the site. Although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms and Conditions. Colourtab reserves the right to update or modify these Terms and Conditions at any time without prior notice to you, and we encourage you to review these Terms and Conditions whenever you use this Site.
Spelling, punctuation, or grammatical errors made by you.
Inferior quality or low-resolution of uploaded images.
Design errors or color selection errors introduced in the artwork file creation process submitted by you.
Errors in user-selected options such product type, size, finishing options, or quantity.
Incorrect dimensions, image orientation, or file submission in accordance with Colourtab specifications.
Color match guarantee without a hardcopy proof approval.
Delivery delays due to improperly prepared files.
Duplicate orders by the customer.
Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services.
Shipping and Delivery
Incorrect shipping address, undeliverable packages/3rd delivery attempts, or other errors created by you.
Damage to the products arising after delivery to you.
Satisfaction guarantee does not apply to shipping claims. We will reprint orders damaged or lost by shipping carrier.
We reserve the right to have you return the original order before reprinting or refunding your order.
We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
All prices and amounts shown on this Site are in United Arab Emirates Dirham (AED), unless otherwise noted.
If a User submits a request on the Site to purchase printing products, mailing services, design services or other services, the User agrees that all charges, VAT and shipping and processing fees will automatically be charged to the credit card or paid by User with an approved payment method. Such amounts will be posted on this Site.
Once a print job has been approved by you and “sent to press” on the Site, no changes are allowed to the artwork files, job characteristics, or printing turnaround time. After a print job has been sent to Colourtab’s prepress department, you are responsible for paying the entire amount of that print job along with applicable taxes, shipping, and processing fees, unless otherwise noted.
Please note that no work will proceed on any print job in your order until full payment is received by Colourtab.
All purchase requests must be submitted with an approved payment method unless otherwise expressly stated. Approved payment methods include any of the following methods:
Pay by Credit or Debit cards
The maximum amount through cash on delivery method is 1000 AED.
Colourtab will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements.
You are responsible for the accuracy of your print-ready artwork files, and you must proofread all files carefully before submitting to Colourtab.
You certify that you have the right to use the image(s) in your artwork files. DO NOT send any “one-of-kind” transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.
Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. Colourtab is unable to print sexually explicit materials, including photographic genitals, and violently explicit materials.
If you find the product to be unsatisfactory to you, we will arrange for the return shipment at no extra charge to you, provided that you give us a reasonable basis of why you are not satisfied with the product. You can contact our Customer Services Team to organize a courier pick-up for your Item and a snappy Return.
Please visit our contact page on our website or call us on +971 4 881 1698 or send us an email at: Info@colourtab.com with your order number in the subject line.
Thoughtfully check your item(s) as soon as you receive it so as to ensure your full fulfillment with your purchase(s) so you could benefit the upside of our Refund Policy inside the restrictive times for restoring your thing. If an item received is not in the same condition as it was described when ordered, it doesn’t work or capacity as publicized, is feeling the loss of any segment or adornment, or is defective or harmed, you have the privilege to return it inside the 2 day time span specified in our Refund Policy above. Refunds of your purchase are done seamlessly once a return is requested, subject to the above terms and conditions. However it might take a few days for your funds to be credited back to you, whether such funds are returned to your Electronic Payment Card or paid back to you in Cash.